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GENERAL TERMS AND CONDITIONS OF SALE

The following are the conditions governing the sale of our products. We reserve the right to change the terms of sale, informing the customer on this page of our website. Any new rules will come into force from the moment they are published and will refer to future sales. So we invite you to read the conditions each time you want to proceed with a purchase. Every time you make a purchase, including purchases in the offline shop, you agree to a contract between seller and buyer. Below we show the conditions of sale of the Artistic and Cultural Association “Forme Idea” if you perform all the steps leading to the order of a product by clicking on the order you agree to the following.

  • PARTIES TO THE CONTRACT
  • CONTRACT DOCUMENTS
  • APPLICATION AND AMENDMENT OF TERMS
  • PRIVACY: WEBSITE REGISTRATION AND PERSONAL DATA
  • CHARACTERISTICS AND PRICES OF PRODUCTS OR SERVICES
  • ENTER ORDERS
  • RULES 'OF PAYMENT ACCEPTED
  • CONFIRMATION OF RECEIPT OF THE ORDER AND ACCEPTANCE OF THE SAME
  • SHIPPING PRODUCTS
  • ACCEPTANCE OF PRODUCT BY CUSTOMER
  • ISSUE INVOICES
  • RIGHT OF WITHDRAWAL AND RETURN RULES
  • EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
  • REPLACEMENT PRODUCTS WITH MANUFACTURING DEFECT OR DAMAGED IN TRANSIT
    CONTACTS
  • APPLICABLE LAW, JURISDICTION AND LANGUAGE OF CONTRACT

1 - PARTIES TO THE CONTRACT
“Forme Idea” Artistic and Cultural Association: (PI 12368031006) licensee for the sale over the Internet of products and services among the association activities. CUSTOMER: the person (natural or other legal entity ) identified through the Website registration to “Forme Idea”, that has made an order for products and / or services that have been accepted by the Association.

2 - CONTRACT DOCUMENTS
The buying and selling of products and services is regulated by these General Terms that govern the relationship between the Artistic and Cultural Association “Forme Idea” and the customer, with regard to the offer of products and / or services published on the website of “Forme Idea”. These Terms are subject to change depending on subsequent laws and / or other regulations.

3 - APPLICATION AND AMENDMENT OF TERMS 
The purchase by the customer of products and / or services provided by “Forme Idea” Artistic and Cultural Association, regardless of whether such a purchase is made through the Site, is subject to these Terms and Conditions which the customer must be read before any purchase. Other Terms and Conditions, different than the one listed here, do not apply. These Terms replace all other terms or conditions the customer may reference. “Forme Idea” is entitled to change at any time, and without prior notice, these General Conditions, including the payment conditions. All changes will be effective after the publication of the website and will not have retroactive effect.

4 - WEBSITE REGISTRATION AND PERSONAL DATA 

In order to purchase products or services the customer must register to the website to ensure maximum transaction transparency and security. During registration the customer will be prompted to choose a username and password, both needed in order to make future purchases even without having to register. The registration of customer information is done in accordance with Italian law decree. 196/2003, laying down rules on "Protection of persons and other subjects regarding the processing of personal information". To this end it is stated that the customer's personal information, which “Forme Idea” assure the security in accordance with that legislation, will be treated and communicated, even with the aid of electronic or automated directly and / or through third parties who will process the information in the same way for the purposes related to: the purchase of products that fall under the "OFFER", statistic purposes, and, only if the customer requests it, for advertising and marketing services.
Anytime the customer can exercise the rights privacy recognized by. 13 of Law no. 196/2003. By completing the registration form and accepting of the conditions of purchase the customer gives consent to the processing of personal data for purposes related to order management. The use of data for commercial purposes is however subject to explicit customer consent. The customer is subject to the following responsibilities: the information provided must be true, accurate, up to date and complete, as requested by “Forme Idea” Artistic and Cultural Association.
The customer is also responsible for security of the password he choosed. The company is not responsible for unauthorized use of passwords.
Cookies use.
This site make use of “cookies” (small pieces of data stored on the hard disk when the customer access a website or a section of a website) for the customization of your website navigation. By accessing the website of “Forme Idea”, the customer implicitly agree with the use of "cookies".

5 - FEATURES AND PRICES OF PRODUCTS / SERVICES  
The products and services for sale are offered as stated in the description and the price refers to the actual price the day the order is completed. All prices in the catalog include IVA (local  taxes sales), details will be shown on invoice relative to the product / service purchased. The prices in the catalog do not include transport costs, which are still listed in the final section before the order confirmation and specified in the order acknowledgment sent by e-mail to the customer as in point 8. These prices depends by the weight and the volume of the final shipment package containing the purchased products. Customs or other similar taxes costs are not included, outside European Community they vary from country to country and by product type, by placing the order the customer agree to pay them. Customs charges will vary according to laws governing the customs of the destination country.

6 - ENTER ORDERS 
Upon registration, the customer can proceed to order products or to request the services of your interest by inserting them into "shopping cart".Once you have selected your product or service you will have to indicate the method of payment between those proposals and information for shipping and billing. Please advise the correct name shown on the intercom and a phone always available and to indicate any delivery schedules to be respected according to the schedule of the local branch that will deliver the goods purchased. The Art Association Cultural Forms Idea reserves the right only accept orders in which you indicate the number of tax code and / or VAT (or the local equivalent if not resident in Italy). They will not accept orders that come from individuals who have not reached the age of majority.

7 - METHOD OF PAYMENT ACCEPTED  
The Idea Forms accept payment only through the systems listed below. Other payment methods are allowed unless the prior agreement of the Artistic Cultural Forms Idea through confirmation in writing from the Forms Idea itself. CREDIT CARD: the online payment of purchases is via PAYPAL which only accepts credit cards belonging to the Visa MasterCard Cartasì and PAY PAL.

8 - CONFIRMATION OF RECEIPT OF THE ORDER AND ACCEPTANCE OF THE SAME 

Received an order, the Art Association Cultural Forms Idea will automatically send a confirmation of receipt by e-mail, which will be summarized all the details of the order to enable the client to make changes in case of errors. The details of the order will be considered correct if no changes are received by the customer by e-mail to HYPERLINK "mailto:info@formeidea.com" within 24 hours of confirmation of receipt. Following the receipt of an order the Idea Forms check the actual availability of the product ordered or the ability to provide the requested service and only as a result of this review will communicate its acceptance. Until the communication of acceptance no obligation is borne by the shapes Idea that is free to accept or refuse any order pervenutole. If the Art Association Cultural Forms Idea is not able to fulfill an order pervenutole shall promptly notify the customer. In that case, no charge It will work on the current account of the customer and what eventually received will be returned. Nothing will ever be due to the Customer by the Cultural Artistic Idea Forms in any way and for any reason. We recommend customers to keep as proof of purchase a printed copy of these Terms and Conditions, together with a copy of the order, the order confirmation, its acceptance of the confirmation of payment and invoice. For the sake of protecting and safeguarding the customer, before debiting the Idea Forms can make phone calls to champion the customer to check the actual origin of the order from the same. To comply with these requirements, the stage of registration to the site, the customer is required to disclose the number of fixed-line telephone or mobile radio, where he can be contacted. The Art Association Cultural Forms Idea reserves the right to refuse ' order, as well as in the cases provided in the preceding paragraph, in the following cases: provision of personal data is not real; Previous failure of any kind against the Forms Ideas, registered in the list of protests; insolvency proceedings; lack of availability of goods - for any reason - in the warehouses. The Forms Idea will, in view of the verification of payment, to process your order from Monday to Friday from h 9,00 to h 17,30.

9 - SHIPPING PRODUCTS 
The Art Association Cultural Forms Idea shall deliver the purchased products exclusively to destination addresses included among those that the customer has indicated correctly when registering to the site, unless otherwise agreed. The shipment will be made by courier selected among the suppliers of confidence of forms and ideas, however, using leading companies in the industry. Any delay in delivery or the impossibility to deliver one or more products ordered and confirmed not affect the validity of the whole contract remains valid with regard to products already delivered or to be delivered in the future. We do not accept shipments to PO Boxes.
Delivery in Italy:
The Art Association Cultural Forms Idea shall deliver the products ordered and purchased by Customer by express courier to the address indicated by the same during the registration of the order data, approximately 20 working days of order acceptance.  Delivery abroad The Idea Forms will deliver the products ordered by Customer by Express Courier, to the address indicated by the data at registration of the order within the time specified in the order acknowledgment, unless customs delays.
Customs fees or other taxes and charges and taxes from non-public sources in the European Union which vary from country to country and from product to product are charged to the customer and recipient receiving the item purchased. Customs charges will vary according to rules governing the customs of the country of destination and are not listed on the site of the Artistic Cultural Forms Ideas.
Transport costs, charged to the customer, are calculated by reference to the weight and volume of products purchased and packed for shipment.
Each expedition involves three attempts to free delivery over which the Courier sends the item to the sender (the Art Association Cultural Forms Idea) at the expense of the customer.
If goods are not collected or delivered for reasons not attributable to the event forms Idea or courier, postage and return of purchased products are paid by the customer.

10 - ACCEPTANCE OF PRODUCT BY CUSTOMER  
The customer is required at the time of delivery to check the integrity of the outer received and the correspondence of the content of the ordered and purchased. Any complaints must be received about, well documented through photographs, within 24 hours of receipt of the package to revocation. After that time the delivery without having received the complaint of defects, the products will be considered checked for acceptance by Customer upon delivery as per the contract and found in good condition and complete with all components or elements that are part of the product.

11 - ISSUE INVOICES 
In the face of every purchase made by the customer the Art Association Cultural Forms Ideas will issue an invoice. In the case of Italy in billing the customer is required to indicate in the required data on their tax code or, if a legal person or sole proprietorship, the company name and VAT. In cases of foreign accounts is required, only for legal entities, the indication of a VAT or equivalent data.

12 - RIGHT OF WITHDRAWAL AND RETURN RULES 
In execution of the provisions of Legislative Decree no. 185/99 implementing Directive 97/7 / EC on the protection of consumers in respect of distance contracts, the customer can return to normal why your product and get a full refund of the purchase sum actually paid. The customer can exercise this right, within 10 working days of receipt of goods or completion of the contract for services, by sending a written notice to Idea Forms, Via Cortina D'Ampezzo, 164-00135 Rome, e-mail: info@formeidea.com - by registered letter with acknowledgment of receipt. The communication can be sent, within the same period, by telegram, provided it is confirmed by registered letter with acknowledgment of receipt written in Italian or English within the next 48 hours. Following this communication the Cultural Artistic Association Idea forms will send the customer an email in which will show the Authorization Number (RMA) and attached the form to be filled in its entirety and attach packaging to make. On the same form will be shown how to return or collection of the goods to make. The return must take place within 7 working days of receipt of the Authorization to return and will only happen if the product is intact in all its parts and not used. The refund of the price paid for the purchase of the product does not include shipping costs for returning the goods, which are the sole responsibility of the customer wishing to withdraw from.The customer bears the risk of loss or damage to the product during transport to the address indicated by the Cultural Artistic Idea Forms in return form. The packaging in which the products are shipped back to the Idea Forms must state clearly on the outside Return Authorization number or "RMA". The invoice received from the customer must be accompanied by a copy in the package with the returned product. If the customer send back damaged or used, with no return number (RMA), not returned by the deadline above , unpackaged regularly or in full, or in which missing or have been damaged certain parts, such as parts, components, accessories, packaging materials, boxes, documents and / or other objects, the shapes Idea reserves the right to refuse refund of the purchase price. In this case the forms Idea is entitled to retain the cost of the returned value. In no case returns will be accepted by the Customer by forwarding with charge to the Idea Forms (in Porto assigned). Mode refund: Within 30 days after the return of the object and ensuring its integrity, Forms Idea refund, with the limitations mentioned above, the amount actually paid by the customer by credit note to the bank account or credit card (or other payment method).

13 - EXCEPTIONS TO THE RIGHT OF WITHDRAWAL 
The right of return is voided if the customer does not buy the products and services as a consumer. There is no right of return and refund on the product purchased even if, together with other products was opened sealing product. There is no right of withdrawal for personalized products.

14 - REPLACEMENT PRODUCTS DAMAGED IN TRANSIT 
If your product on the site appears to have been damaged in transit, the Customer may request a replacement of the same within the final deadline of 7 days after receipt by sending an e-mail HYPERLINK "mailto :info@formeidea.com The e-mail must contain a description of the damage suffered by the object and photographic documentation. The customer is obliged to return the damaged product in its original packaging in all its parts. The Idea Forms reserves to replace the damaged product or refund the customer by issuing a credit note of an amount equal to the value of the damaged product .In case of replacement of the product, shipping charges for the return shall be borne by the shapes Ideas. The latter will then replace the product with a similar or, in the case of out of stock and by agreement with the client, with one of equivalent value.

15 - CONTACTS
For any inquiries please contact the Forms Idea by e-mail HYPERLINK "mailto:info@formeidea.com"or write to the Association Cultural Artistic Forms Ideas, Via Cortina D'Ampezzo, 164 - 00135 Rome.

16 - GOVERNING LAW, JURISDICTION AND LANGUAGE OF THE CONTRACT 
The sale of products and / or services takes place in the territory of the Italian State and is subject to the laws in force in the Italian Republic. These General Conditions have been drawn up in Italian, with specific reference to the Italian legislation which is subject any dispute that may arise regarding the interpretation and execution of the contract. The jurisdiction for the resolution of any dispute will be to Rome required by Italian law at the time the contract is concluded.